THE FOCUS IS YOU

As a Software Solution Specialist, you will assist the trusted advisor with providing expertise in accounting software solutions to clients and internal stakeholders. You will play a key role in understanding client requirements, working through the software solutions process, assist in implementing and configuring accounting software systems. Your knowledge of accounting principles, technical skills, and ability to translate business needs into effective software solutions will contribute to the success of our clients' accounting software solution processes.

**Must have Sage Intacct Experience**

WHAT YOU WILL DO

Regular duties include (but are not limited to):

• Collaborate with clients to assess their accounting software requirements and provide appropriate recommendations
• Assist clients with the installation and configuration of accounting software systems to meet their specific needs
• Conduct training sessions and workshops for clients to ensure they understand the features and functionality of the software
• Troubleshoot and resolve technical issues related to accounting software implementation, data migration, and integration with other systems
• Provide ongoing technical support to clients through various channels, including phone, email, and remote access
• Perform regular software updates, patches, and maintenance tasks to ensure system reliability and performance
• Collaborate with cross-functional teams, including sales, development, and product management, to address client needs and contribute to product enhancements
• Stay up to date with industry trends and changes in accounting regulations to provide accurate guidance and support to clients
• Document client interactions, issues, and resolutions in a timely and accurate manner
• Continuously improve product knowledge and develop expertise in accounting software solutions

Supervisory responsibilities

• None

Work environment

• Work is conducted in a professional office environment with minimal distractions

Physical demands

• Prolonged periods of sitting at a desk and performing work in front of a computer screen for long periods of time
• Must be able to lift up to 15 pounds at a time

Travel required

• Occasional travel, but unpredictable, based on client needs

WHAT WE ARE LOOKING FOR

Required education and experience

• Bachelor’s degree in accounting, accounting information systems, or relevant, hands-on accounting system implementation experience
• Current experience and technology skills using Sage Intacct, QuickBooks Online, or similar accounting software
• Proficient with using Microsoft Office (Word, Excel, PowerPoint, and Outlook.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the colleague for this job. Duties, responsibilities and activities may change at any time with or without notice.

WHO WE ARE

UHY is one of the nation’s largest professional services firms providing audit, tax, consulting, and advisory services to clients primarily in the dynamic middle market. We are trailblazers who bring our experience from working within numerous industries to our clients so that we can provide them with a 360-degree view of their businesses. Together with our clients, UHY works collaboratively to develop flexible, innovative solutions that meet our clients’ business challenges. As an independent member of UHY International, we are proud to be a part of a top 20 international network of independent accounting and consulting firms.

WHAT WE OFFER

POSITIVE WORK ENVIRONMENT

Enjoy a collaborative and supportive work environment where teamwork is valued.

ATTRACTIVE COMPENSATION PACKAGES

Our compensation is competitive and tailored to reflect the role, qualifications, and expertise of each individual.

COMPREHENSIVE BENEFIT PACKAGE

Access comprehensive benefits including group health insurance, dental and vision coverage, 401(k) retirement plans, and generous paid time off (PTO) allowances.

DIVERSITY, EQUITY & INCLUSION

We are committed to furthering our DE&I journey through building a diverse professional community based on equitable treatment for all and a collaborative culture that values inclusion. 

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